Making account setup feel like progress
Reframed a high-drop-off onboarding flow into a guided workspace, pairing clearer decisions with a flexible component system.
I turn complex product moments into clear, useful experiences that people can trust.
A product designer with a systems bias and a habit of asking one more useful question. I connect research, interaction design and visual language to make products easier to understand and better to use.
Reframed a high-drop-off onboarding flow into a guided workspace, pairing clearer decisions with a flexible component system.
Created a shared design language across three product surfaces, helping distributed teams move from pattern debate to useful delivery.
Designed a research synthesis tool that made qualitative evidence easier to browse, compare and bring into planning conversations.
2023 — now
2020 — 2023
Research planning, journey mapping, information architecture, service blueprints.
Interaction design, prototyping, responsive systems, content structure, accessibility.
Facilitation, critique, design direction, documentation, product partnership.